Get answers to your questions.
16 articles
Why don’t we communicate about our team?
What are the available documents that I can use to report my gains for tax purposes?
What is the difference between Crypto4Winners and DeFi?
What should I do if I lose a phone with my Authenticator app (2FA)?This article outlines steps to take when you lose your mobile phone and can no longer access your authenticator app.
Do you offer a 2FA (two factor authentification)?
How can I get notifications directly on Telegram?This article is dedicated to the connection between Telegram and your account.
May I have multiple accounts?
Is it possible to convert my personal account to a business account (or vice versa)?
Is it possible to set a beneficiary or nominee?
May I switch from one pool to another one?
What is the minimum holding time within the Pool?
Why is my pool locked?Know when and why your pool is inactive (no trading).
Are the results displayed net or gross of performance fee?
Am I allowed to request a partial withdrawal from my pool?
Display of cryptocurrency values in USD or EURHow can I get the daily EUR or USD amount into the Account Statement?
Similar performance for BTC & ETHHere's the explanation for why the BTC pool and ETH pool yield the same return on a particular day.