We solely provide support for ERC20 (Ethereum network) as a withdrawal option to external wallets.
To withdraw your ETH to an external wallet, please adhere to the steps mentioned below:
Select Dashboard in the left menu
Click on the withdrawal icon associated with ETH
Select Wallet withdraw
Carefully review and consent to the disclaimers
Fill the fields and confirm your transfer request
Access your mailbox and copy/paste the verification code.
It is important to note that the duration of the transfer time until the transaction is confirmed on the blockchain is beyond our control and is dependent on various technical aspects related to the blockchain itself.